Vacuum freeze dryers are widely used in medical, pharmaceutical, biological research, chemical, and food industries.
Please visit our FAQ page before reaching out to our customer support. Our team regularly updates this resource to provide you with the most up-to-date and comprehensive information, saving you valuable time.
All DIAGNOSEX process equipment is designed and manufactured in accordance with GMP / cGMP principles. Documentation packages supporting regulatory submissions — including material certificates, calibration records, and design qualifications — are available upon request.
Yes. Vial and stopper formats, throughput, automation level, cleanroom classification, and integration with upstream or downstream equipment can all be tailored to your process. Share your requirements and our engineers will propose a configuration.
Standard configurations generally ship within 8–12 weeks after order confirmation. Customized or fully integrated lines typically require 12–16 weeks, depending on the scope of engineering involved.
Yes. Our engineers provide on-site installation, commissioning, and structured operator and maintenance training. Remote commissioning support and English-language video training are also available.
